Frequently Asked Questions


service


Do we service machines?
We welcome any sewing or embroidery machine. Our service tech's work in house with all the proper tools to ensure any issue you may have, is not only resolved but cleaned and serviced as well.


classes


Who can take what classes?
If you purchased the machine from Paramount you can take all classes.
If you want to take Machine Intro classes (learn to use machine) you must have purchased the machine from Paramount.
If the class you want to take is a paid class you can take the class ( some exceptions apply see the class specific)


Community Services


Do we offer sewing/quilting/embroidery services in store?
Unfortunately we do not mend, alter, sew stitch or repair of any kind in store.