Thank you for shopping at Paramount Sewing & Vacuum. No refunds. Exchanges gladly within 30 days. No returns or exchanges on presser feet, fabric, machine parts, opened items, classes or special orders. *IMPORTANT* SHIPPING IS ADJUSTED BEFORE THE FUNDS ARE PULLED FROM A CUSTOMERS ACCOUNT. It may show shipping to come out to be $14.00 or higher than usual. We adjust it to flat rate priority before sending it out. Which for example would be $8.95 if the order fits in an envelope or $15.50 for a medium box. Shipping is rarely the amount of what is originally calculated on the order before it is processed. CPO: (Certified Pre-Owned) Machine sales are final sales with no return policy. If you would like to use that purchase towards a new machine, you are more than welcome to! We will strive to get you into the machine you want. *Fabric(yardage) for Fat Quarter Fabric* is considered a consumable product; to which returns cannot be made on these products as a reseller cannot just add it back to a bolt or "restock" these items. Thus, returns are not granted on said items. Once these products leave either the physical store albeit by being taken out by the customer or shipping from the store. This "no return" policy becomes in effect of said product. If you choose curb side pickup, our Eugene location may or may not have it as our online shop is ran out of the Salem location. It will be sent down and you will be called as soon as it arrives in our Eugene store. Thank you for choosing Paramount Sewing & Vacuum to restock your project needs. We will always do our best to get your products to you by priority mail and within a few days, barring no disruptions within the mail service. If you have any questions, please feel free to call the Salem store for any ONLINE needs or questions you may have.